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FAQ

 

Q: Is it $15 a month for unlimited use?

A: Yes, $15 a month gives you unlimited access to all Idaho Fitness Factory facilities. If you prefer, you can upgrade your membership to Premium status, giving you access to unlimited Group Exercise classes, and unlimited tanning.

 

Q: Is my membership valid at all locations?

A: Yes, you have access to all Idaho Fitness Factory locations.

 

Q: Are there any cancellation fees?

A: Basic members and Premium month-to-month members may cancel at any time wihtout a fee. All we ask is that you come into any Idaho Fitness Factory location and sign a cancellation form.

Premium 12-Month Members may cancel without a fee if they meet the following criteria:

  • Moving more than 20 miles away from an Idaho Fitness Factory location (Proof of move required).
  • Medical reason with doctor's note.

If you do not meet the above criteria, you may still cancel for a fee of $89.

 

Q: Is your facility staffed overnight?

A: No. We are only staffed from 11-7 Monday through Friday and 10-2 on Saturdays.  For safety purposes, we have built in Emergency Buttons in each room of each location which will immediately alert the police as well as recording cameras located around the gyms.  This is why we do not allow guests during unstaffed hours, as we want our members to feel safe at all times.

 

Q: Is the facility crowded?

A: Not usually. The peak times are Mon-Thurs, 4:30-7:00pm. January is the busiest month of the year. However, it is rare to have to wait on anything even during the busiest times.

 

Q: How does the tanning work?

A: Unlimited Tanning is included with our Premium Membership. All of our beds are level 3 High Pressure with tan times from 8-12 minutes.

 

Q:  What is the Club Enhancement fee?

A:  The Club Enhancement fee is a once yearly $25 fee.  These fees help us keep our prices low and are used to provide great classes, maintenance of equipment, new equipment and preserve the clean and up-to-date environment at the gyms.

 

Q: Can I bring a guest?

A: You can bring a guest once for free and it must be during staffed hours: Monday through Friday 11-7, Saturday 10-2.  After that one time, the guest must become a member or will need to pay for a guest pass in order to be allowed in the facilities.  We do not allow guests during unstaffed hours at any time.  We strictly enforce this policy and will charge members $50 per violation of this policy.  Guests under 18 will need to have a parent/legal guardian waiver signed in order to work out in our facilities.

 

Q: Do you have a trial package to try out the gym before I buy a membership?

A. Yes.  You are welcome to come in and workout for free 1 time during staffed hours.  If you need more than 1 visit, or you cannot work out during staffed hours,  we can issue you a temporary key card that will be good for up to 3 visits and get you access to all of our clubs anytime day or night.

 

Q: Can I pay cash each month or pay in full for a certain amount of time?

A: All of our memberships are on a month to month draft.  This allows us to focus on fitness, not collections, and also gives our members complete control over the length of their memberships.  If you want to pay by the month, it has to be on draft (checking / savings account, or credit / debit card).  However, we also offer 1,3,6 or 12 month prepaid memberships, for those who are uncomfortable with having their account drafted.

 

Q: What is the minimum age to become a member?

A: The minimum age is 12, with parental/legal guardian consent. Children aged 12-15 must be accompanied by their parent/legal guardian at all times and must have their own membership to be able to use the gym facilities. Children aged 16-18 must also have parent/legal guardian signature on contract but do not have to be accompanied.

 

Q: How do your lockers work?

A: Lockers are free for you to use while working out. We don’t provide locks, so bring your own lock. When you leave the gym, take all personal belongings with you, including the lock. We have more members than lockers, so we can’t let anyone keep a locker.

 

Q: Do you have childcare?

A: We do not offer childcare, but we do have Kid’s Rooms available at all locations.  These rooms have toys and DVD’s (or cable TV) available for the kids to watch.  As long as your child is old enough to stay in the Kid’s Room unattended, they are welcome!  Kids are not allowed to be in the gym area at any time due to liability reasons.  Parent/guardians of children playing in the Kid’s Rooms need to clean up after their children before leaving the facilities.  Food is not allowed in the Kid’s Rooms.

 

Q: Do you offer exercise classes?

A: We offer Group Exercise classes at all locations. They are free for all Premium members.  Basic members may try each class we offer at any location a couple of times to see if classes are something they are interested in. After the first 2 classes there is a $5 fee per class for all non Premium members. Basic members may upgrade to Premium at anytime.

 

Q: If I become ill or leave town, can I put my membership on hold?
A: Yes, we do offer a "freeze" option.

 

Q: What if I lose my swipe card?
A: You can pick up a new swipe card free of charge at any IFF location.

 

Q: If I cancel and then decide to rejoin, do I have to pay another joining fee?

A: Yes, you would have to pay another joining fee. Management may make exceptions for those who cancel for health issues or military deployment.

 

Q:  What if I am a grandfathered (membership prior to August 2013) member with a one, two or three year contract?  Can I change my contract to a Basic or Premium membership?

 

A:  Yes.  You will first need to cancel your existing membership, which will cost $89.  We will waive the enrollment fee for your new membership.  Be sure you understand that the Basic membership does NOT include classes or tanning.  And tanning cannot be added at any time unless you change to a Premium membership.  Your previous contract will be voided, and your new contract will have a club enhancement fee due 30 days after sign-up to the new membership plan.  At least 10 working days will be required to change the billing amount on these contracts.

 

Q:  What if I am a grandfathered (membership prior to August 2013) member with a month-to-month membership?  Can I change my contract to a Basic or Premium membership?

A:  Yes.  Your previous contract will be voided and you will need to pay an enrollment fee of $59 for the new membership.  If you sign up with the Basic membership you will no longer have access to classes or tanning.  You will have a club enhancement fee due 30 days after sign-up to the new membership plan.  At least 10 working days will be required to change the billing amounts on these contracts.

 

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$15 a Month - No Contract! 24/7 Access to all Idaho Fitness Factory Locations!

Currently with five great locations and 24 hour access, we're the gym that fits any schedule and can help with any fitness goal. Our plans are flexible and affordable, with Month to Month memberships or Premium Memberships that include Unlimited Group Classes and Tanning.

Idaho Fitness Factory wants to be your gym!

Come take a look for yourself!  When you can get the small gym feel and comfortable atmosphere without sacrificing a great variety of group classes and top notch equipment, why would you go anywhere else?